Narratives
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Narratives Support

Answers and visual guides

Answers about local data, memory, the on-device model, and reporting a problem.

How do I open Settings?
Narratives main screen with the menu button in the upper-right corner•••

On the main screen, tap the ••• button in the upper-right corner, then choose Settings.

  1. Tap ••• in the upper-right corner.
  2. Choose Settings.
Where is my data stored?
Narratives Settings showing Local AI informationLocal AI

Conversations, summaries, saved memory, schedules, and preferences are stored locally on your device. The language model also runs on your iPhone.

  1. Open Settings.
  2. Scroll to Local AI to see the on-device model status.
How do I inspect saved memory?
Narratives Settings screenMemory

Open Settings, find Memory, and tap Open Memory. The memory viewer shows the context currently saved on this iPhone. To remove all local app content, use the destructive control at the bottom of Settings.

  1. Open Settings.
  2. Find Memory.
  3. Tap Open Memory.
Why does the AI model download after installation?
Narratives Settings showing the Local AI sectionLocal AI

Narratives uses an Apple-hosted asset pack for its on-device language model. The app may finish installing while Apple downloads the model separately. Timing depends on the device and network connection.

  1. Open Settings.
  2. Find Local AI.
  3. Keep the app open and connected until the model is ready.
Does Narratives need the internet?
Narratives conversation screenOffline

Core conversations and local memory work offline after the model is available. Online tools connect only for an explicit request, such as weather, web search, or reading a webpage.

  1. Download the model once.
  2. Continue private conversations offline.
  3. Use the network only for an online tool you request.

Didn’t find an answer?

If you found a bug, have a question, or want to request a feature, send a private request from this page.

Before you send a request

  • Your iPhone model and iOS version.
  • The Narratives app version.
  • What happened and what you expected.
  • A diagnostic file, only when one is available, relevant, and safe to share.

Send a private support request

Describe the issue here. Your message and optional diagnostic file go directly to Narratives support and are not published.